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Last updated: October 2025
At Pimcy Boutique, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and store your personal data when you visit our website or purchase from us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms of this Privacy Policy.
Pimcy Boutique (“we”, “us”, “our”) is an online fashion retailer based in the United Kingdom.
If you have any questions about how we handle your personal data, please contact us at:
📧 [insert email address]
📍 [insert business address, if applicable]
We are the data controller responsible for your personal data.
We may collect and process the following types of personal data:
We may receive information from:
We use your personal data to:
We process your personal data under the following legal bases:
You may withdraw your consent to marketing at any time by clicking “unsubscribe” in any marketing email or contacting us directly.
We take reasonable steps to ensure that your personal information is secure.
Your data is stored on secure servers, and access is limited to authorised personnel only.
We retain personal data only as long as necessary to:
Typically:
After this period, data is securely deleted or anonymised.
We do not sell or rent your personal data to third parties.
We may share limited information with trusted partners to perform essential business operations:
All third-party partners are required to comply with UK data protection laws and process your data only as instructed by us.
Some of our third-party service providers (e.g., cloud hosting or analytics providers) may transfer data outside the UK or the European Economic Area (EEA).
Where this occurs, we ensure your data is protected by using:
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at Debbie@Pimcy.co.uk
We may require verification of your identity before fulfilling your request.
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.
Cookies help us:
You can manage or disable cookies through your browser settings.
For more details, please see our [Cookie Policy] (if separate) or contact us for information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Please check back regularly to stay informed about how we protect your information.
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: Debbie@Pimcy.co.uk
Last updated: October 2025
Welcome to Pimcy Boutique. These Terms and Conditions set out the rules for using our website and for purchasing products from us. By placing an order with Pimcy Boutique, you agree to these Terms. Please read them carefully before making a purchase.
1.1 Pimcy Boutique (“we”, “us”, “our”) operates an online retail store providing fashion apparel and accessories.
1.2 These Terms and Conditions apply to all purchases made through our website: [insert website URL].
1.3 We reserve the right to update or amend these Terms at any time. The latest version will always be displayed on our website.
2.1 We take all reasonable care to ensure that product descriptions, images and prices are accurate.
2.2 Colours may vary slightly due to differences in device displays or lighting during photography.
2.3 All products are subject to availability. If an item becomes unavailable after you place an order, we will contact you to offer a refund or suitable alternative.
3.1 By placing an order, you confirm that all information provided is correct and that you are authorised to use the payment method selected.
3.2 Once your order is received, you will receive an email confirmation. This does not constitute acceptance of your order. A contract is formed when we dispatch your order.
3.3 All prices are listed in GBP (£) and include VAT where applicable.
3.4 We reserve the right to refuse or cancel any order at our discretion, for example if payment cannot be processed or if a pricing error occurs.
4.1 We aim to dispatch orders promptly, and estimated delivery times will be shown at checkout.
4.2 Delivery times are estimates only and may vary due to postal delays or factors beyond our control.
4.3 Once dispatched, you will receive confirmation and tracking details (if available).
4.4 Risk of loss or damage passes to you once the goods are delivered.
We want you to be happy with your purchase. If you change your mind, you are entitled to a refund or exchange in accordance with UK consumer law and the terms below.
For hygiene reasons, the following items cannot be returned or exchanged:
Items that have been worn, washed, altered, or damaged will not be accepted for return or exchange.
6.1 If you receive a faulty, damaged or incorrect item, please contact us within 7 days of receipt at [insert email address], providing your order number and photos of the issue.
6.2 We will offer a replacement or full refund (including reasonable return postage costs) once the issue has been verified.
6.3 This does not affect your statutory rights under the Consumer Rights Act 2015.
7.1 Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.
7.2 To exercise this right, please notify us in writing at [insert email address] before the cancellation period expires.
7.3 You must return the goods within 14 days of notifying us of your cancellation. Refunds will be issued once we receive the returned items in their original condition.
8.1 To the fullest extent permitted by law, Pimcy Boutique shall not be liable for any indirect or consequential losses resulting from the use of our website or products.
8.2 Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
9.1 We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9.2 Please refer to our [Privacy Policy] for details on how we collect, store, and use your personal information.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions, please contact us at:
📧 [Debbie@pimcy.co.uk]